Egemthailand.com Community Care
We believe that the key to running a successful on-line business is professional customer care. From the moment you visit Silvershake.com our customer support team dedicates itself to your needs, resting at your entire disposal throughout and beyond the shopping process. We provide you with the securest possible payment methods endorsed by officially recognized companies such as Authorize.net, SquareTrade, Thawte and more.
Security and Privacy
Right up to the last minute, Sivershake.com customers are accompanied by the independent consumer protection of official Internet protocol organizations: The Authorize.net organization protects all your credit card information, the ‘Thawte’ organization constantly monitors the overall customer security of Silvershake.com, and issues us with Secure Socket Layer (SSL) certification. We also have additional certification from BizRate.com, SquareTrade, Shopping.com and the Better Business Bureau. Additionally, SilverShake.com’s own internal management team keeps all its customer information in a secure database that can only be viewed by authorized personnel.
30-Day Return Policy
Our products undergo stringent quality control, however some rare instances do occur when a SilverShake.com customer is dissatisfied. In these exceptional cases we allow the customer to return their purchase within a 30-day period of receiving the order so that they can be refunded, exchange or bank and credit the original purchase amount for a later purchase.